I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
DETAILS:
If you place your order PLEASE be sure to see the turn around time in the listing. They are accurate, If you need the item sooner then listed you will need to message me prior to placing your order to be sure I can accommodate the turn around time. If you can't find that info, Then feel free to message me.
As a general rule I DO NOT accept refunds, returns and or exchanges, including small "ready made" items we sell seasonally.
*** Please, please, please DO NOT measure yourself ***
When placing a custom order through my shop I do provide measurement chats that you can take to any local alterations shop or seamstress that can take them for your professionally. I make all of my costumes off the measurements you provide.
If a situation does ever come up that we agree to take back a garment to repair or remake (must be agreed upon with me the owner first!) The garment has to be returned in 7 days from the time of delivery confirmed With all original tags still attached & garment is not worn. There are always circumstances on a refund or exchange so just cooperate and communicate with me and I will be completely fair with you!
Getting your self measured is VERY important! You need to go to a tailor you trust! I suggest going to a tailor of the same sex as some of the full body measurements can be a little uncomfortable for either party.
If you are not sure of your measurements you can always contact us directly for additional options. If you receive a price sheet from me directly, cost and charges may vary. My personal policies do not apply to my online selling. Thank You!

My shipping turn around time is generally 1 - 3 days or sooner for ready made items.
Items purchased on Friday typically ship Monday morning unless higher grad shipping purchased besides 3 - 5 day. Custom made items vary (please inquire). I ship priority shipping, (except international) so you should receive your item within 3 - 5 business days unless specified differently by me.
AS OF 11/01/16 I AM NOT OFFERING INTERNATIONAL FIRST CLASS MAILING ANYMORE DUE TO USPS LACK OF TRACKING UPDATES. I CAN NOT STRESS THIS ENOUGH!!! IF you have "not confirmed" your address on your account AND/OR you have not used proper mailing address grammar ie (Capital letters, periods & proper street names or proper abbreviations) & there is a delay on your shipping SiQ Clothing (Susie Knudsen) is NOT responsible for this and will not issue a refund, exchange, return. You will need to contact your local post office to sort out your package location. We are not USPS or any other carrier and can not do anything after it has left our hands. In the case that USPS does return an item to us (undeliverables addresses only) we will contact you to work out re-shipping or refund details, circumstances may vary. *Insurance is NOT included on any of my orders. If you wish to have your item insured you will need to pay the extra ins. amount when paying for item, as SiQ Clothing (Susie Knudsen) will not be held responsible for any lost stolen or damaged packages once shipped.
**If you require tracking or signature confirmation you will need to notify me before your item is scheduled to ship. If there are any problems with your shipment we will do what we can to remedy the problem but we are not USPS. Thank you
***I am sorry but international shipping is not guaranteed. I typically ship international first class. You the Buyer are responsible for any Import tax or boarder taxes on items you may purchase from me as it is not included in our price. Signature confirmations are not applicable to international shipping per USPS.

SiQ Clothing reserves the right to refuse service. 

I work on a first come first serve basis for custom work. June to October are my busiest months so prices do fluctuate a bit. However my work is always guaranteed high quality.
I have been in business & been a seamstress for over 20 yrs now and take a HIGH amount of pride in my work. **NO returns, refunds or exchanges are accepted, as this is a custom build from scratch. 

NOTE: Please do NOT take the measurements yourself but have someone take them for you! This could cause the vest to not fit right. If you have any questions, I can be contacted directly via e-mail at siqclothing@yahoo.com
WASHING YOUR GARMENT: I typically include garment wash instructions with all of my costumes and costume pieces. If I have accidentally overlooked putting one in your order please contact me before washing as I will not be held responsible for any mistakes in cleaning wrong. BUT as a general rule of thumb I was all of my costumes in Cool water with Woolite or Ivory (YES Ivory dish soap works GREAT) It is used in a lot of Vegas shows for cleaning costumes.
I would NOT suggest any hard laundry detergents for any costumes. Once you have washed and rinsed thoroughly (you can soak in fabric softener for about 5 min if desired) Some main name detergents like Gain, Tide, ALL etc can be too hard on the costumes (Not all but some) If you are not sure please msg me first.

These are not a licensed, manufactured or mass produced garment. Ownership of the image(s), concept or likeness is NOT implied. This is made and sold as a tribute only. Money received is for craftsmanship & materials only. Thank you.

MEASUREMENT CHARTS: I provide measurement charts that show how to measure your self exactly for each costume piece. These can be emailed out to you upon request. Measurements MUST be taken with an actual measuring tape. DO NOT go by bra & pant sizes as this may cause your garment to possibly fit wrong. PLEASE DO NOT take the measurements yourself, but have someone do it for you as this could cause the costume not to fit right. You can take my charts to any local alterations shop or tailor to have these professionally done so you are ensured a good fitting costume.

CONSTRUCTION TIME: The turn around time varies on project and is produced in “business days” (Mon-Fri). If purchased all at once & if I have all the measurements needed to start the project a delivery date will be provided and/or negotiated.